Follicles and family: Arturo’s Hair Designs builds loyal following through tight-knit staffBookmark this
If hair styling is like making art, meet the Da Vinci of Kingwood curls.
John Arthur is the brains and clippers behind Arturo’s Hair Designs. A veteran hair stylist since 1977, Arthur opened his own shop in the heart of Kingwood in 2005 and quickly became a neighborhood institution. But not after some deliberation over the name of the business.
“My father told me that his great-grandfather came over from Italy and changed his name from Arturo to Arthur to fit in,” Arthur said from a salon chair. “At the time when I was trying to come up with a name, I was thinking of Betty’s Beauty Box or the Hair Port, or the Hair Depot – I loved trains [laughs]. Arthur’s Hair Designs doesn’t sound as cool as Arturo’s.”
Arturo’s is a spacious and beautiful full-service salon, offering hair cutting, coloring, and waxing, in addition to the newest, cutting edge salon offerings. Men and women of all ages are welcome.
Education is a point of emphasis at Arturo’s, with clinicians visiting the shop from as far away as New York to teach the 25 staff members the latest styles or techniques. It’s not uncommon to find the stylists in the salon on their off-days, doing each other’s hair, practicing and showing each other new skills. It’s not just brushing up on their craft, though – the staff generally enjoys being around each other.
“I feel like they feel like they are a part of the family too,” said Ryann Marrone, an Arturo’s stylist for five years. “We have people that don’t even need to get their haircut come in sometimes to say hey. It’s always homey and happy – people feel cared about. We have personal relationships with our clients.”
It’s this closeness that came through after Hurricane Harvey wreaked devastation on the studio. Arthur and his wife worked to get staff members jobs while they rebuilt. They repaid him in full when they returned to help him reconstruct and resurrect the salon from the mud, grit, and grime. The staff painted, redecorated, and even built a brick façade.
“All these girls are like family to my wife and I,” Arthur said. “I’ve married some off, I’ve gotten calls at 2 a.m. in the morning saying they’ve broke down and need someone to pick them up. They are just as important to my wife and I as our child.”
It also shows in their dedication to the Kingwood community that the Arthurs called home for over 25 years. It’s not uncommon to see the business logo plastered on the jerseys of local baseball teams, bowling shirts, and gifts included in raffles and silent auctions.
“I just talked to St. Martha’s [Catholic Church], and I’m donating a big basket with blow dryers and all kinds of products to give away,” said Arthur. “It’s not just hair that does it for us, it’s all the other things we do.”
The little things help, for sure, but it’s the work Arturo’s Hair Designs does for its clientele that sets them apart. A large portion of its business is repeat customers, which is gold in an industry that builds loyalty if people trust you to bring out their best physical appearance on a regular basis.
“Any doctor can give you antibiotics, but not any hairdresser is going to fix your hair the way you’re used to having it done,” Arthur noted. “We create that personal attention.”